Friday, 14 December, 2018

Butlin's targeted by data hackers

Butlins guests have been hit by the hack Butlins guests have been hit by the hack
Rhonda Young | 12 August, 2018, 18:48

Holiday camp firm Butlin's says up to 34,000 guests at its resorts may have had their personal information stolen by hackers.

Included in the haul are the names, addresses, phone numbers and email contact details of visitors, although the chain says credit card details were fortunately taken better care of and have not been accessed.

It is understood that the data breach occurred this week, when criminals gained access to the company's systems using a "phishing" email.

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The firm is now contacting people who may have been affected to inform them and tell them what they should do.

Butlins said no financial details had been compromised in the breach.

Managing Director at Butlins Dermot King said: "Butlin's take the security of our guest data very seriously and have improved a number of our security processes".

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However, Butlin's does not now know if information on all 34,000 guests was taken.

Media captionTechnology explained: What is phishing?

The company, where staff used to welcome guests with the phrase "hi-de-hi" until it was banned in the 1980s, now operates holiday camps in Bognor Regis, Minehead and Skegness, with the latter being the first camp opened by Billy Butlin in 1936.

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The company has also reported the incident to the Information Commissioner's Office and says it will be "putting more measures in place to reduce the risk of something like this happening again".

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